Order Cancellation Policy

We understand that you may occasionally need to cancel an order. This policy explains how cancellations and related refunds are handled.

1. Orders Not Yet Shipped

You may cancel any order that has not yet been shipped by contacting us through any available service channel. In such cases, you will receive a full refund of 100 percent of your payment.

2. Orders That Have Been Shipped

Orders that have already been shipped cannot be canceled. However, once you receive the order, you may initiate a return. Please follow the return instructions included with your package or contact our customer service team for guidance.

3. Refund Processing

Processing Time: After your cancellation request has been reviewed and approved, refunds are processed within 1 to 5 business days.

Refund Method: Refunds are issued to the original payment method used at the time of purchase.

4. Help and Contact

If you need help with canceling an order or have any related questions, please contact us through our customer service channels for assistance.

Phone: +1 (214) 562-9896

Email: solutions@domarialiving.com

Address: 1906 NORTHWIND CT,GARLAND,TX 75040,United States

Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (EST)