Termini e condizioni del servizio
Introduction and Scope
This policy outlines the terms and conditions governing your use of our website, mobile applications, and related services for browsing and purchasing home furniture. We are committed to delivering a reliable and customer-focused shopping experience while safeguarding your rights at every stage.
User Accounts and Responsibilities
User Accounts
You must provide accurate and complete personal information when creating an account. This includes your name, contact details, and email address.
You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.
If you suspect unauthorized use, please contact us immediately. While we will take appropriate action, we are not responsible for issues caused by user negligence.
Website Responsibility
We aim to maintain a secure and stable platform. However, disruptions may occur due to technical issues or circumstances beyond our control. We are not liable for any resulting damages.
Product Information and Pricing
We strive to ensure that all product descriptions and images are accurate, though errors may occur. Inventory availability may change, and if an item becomes unavailable, we will offer alternatives or a full refund.
Prices are subject to change, but the final price is confirmed at checkout. We reserve the right to correct errors before shipment.
Orders and Payment
Orders are confirmed via email and become valid once accepted.
We offer secure payment methods. Contact support if you encounter any issues.
Shipping Information
Processing Time
1–3 business days.
Shipping Area
Portugal only.
Delivery Time
5–12 business days after shipment.
Shipping Fees
Free shipping for orders above $69.99.
$8 shipping fee for orders below $69.99.
Taxes
All duties are included in the product price.
Order Cancellation
Orders may be canceled before shipment without fees. Refunds are processed within 1–5 business days.
After shipment, cancellation is not possible. Customers may refuse delivery or request a return after receiving the product.
Returns and Refunds
Returns and exchanges are accepted within 30 days if the product is unused and in original condition.
Refunds are processed within 1–5 business days after inspection. Exchanges are shipped promptly after approval.
Privacy Protection
We protect user data through secure systems and do not share information without consent unless required by law.
Dispute Resolution
Disputes will first be handled through negotiation. If unresolved, they may be submitted to a competent court.
Policy Updates
We may update this policy at any time. Continued use indicates acceptance.
Liability Limitation
We are not liable for indirect or consequential damages.
Intellectual Property
All content is protected and may not be used without authorization.
Contact Information
Please contact customer service for any inquiries.
Phone: +1 (214) 562-9896
Email: solutions@domarialiving.com
Address: 1906 NORTHWIND CT,GARLAND,TX 75040,United States
Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (EST)